definitely big garbage and turbotax/Intuit's automated call system is an absolute sh5tshow travesty. Whoever programmed it to wear down humans into giving into a few rigid cookie cutter options and forcing useless "features" such as the robot forcing you to tell your first name before it will connect you with a specialist(if you can get the skynet b3tch to even connect you GOOD LUCK HA) and it's like WHY. they have all my info, why does this terrible automated system NEED MY FIRST NAME TO CONNECT ME. honestly whoever programmed that call system deserves a plague of locusts and their firstborn to be kidnapped. b i b l i c a l r e c o u r s e
