Thanks, everyone! I will call them at the 800 number later today. I'm in Europe this week, so had to wait for the U.S. to open.
What happened was that I had asked Inuit to do my taxes. Was assigned an accountant. She informed me that she would get to it as soon as possible, then a month later she informed me that she had Covid and hadn't done any work on my return yet. I asked to be assigned to someone else. She did. Received confirmation that s new tax preparer had been assigned to me. Never heard from her. That was several weeks ago. Yesterday, I received an e-mail from Inutit informing me that my case had been closed and if that happened in error, I should log in and ask again for them to do my taxes. No explanation. Nothing. Very poor style. Not happy.
