I am so very disappointed in turbo tax. Why would they use a one star rating business to deduct thier fees from and entrusting that business in handling our refund. I trust everything I agree to check box that it was safe to trust what turbo tax said to do, that my refund was in good hands.
All I received was lies, no higher ups have called back as requested. I wrote to news stations and at this point I am on hold for my fourth call and if a higher up can't call me back then I am gonna call authorities. Something has to be done. This is money that is being relied on. As u mention every call you make to check the automated update give you that day that you call as the date your check was issued.
I have heard technical issue, give wrong dates... These live reps no nothing, and are just reading what the company tells them to say. Nothing more, nothing helpful.
