I agree. I even started to written to news stations about this. I am on hold yet again for my fourth call. I asked twice to speak to management and never got a call from them. I am gonna record my next call and inform them if a higher up don't call me I plan to call the authorities. This place is sketchy. I have read they deduct fee from your refund due to how long they hold your money. I plan to record them tell me the check amount mailed that way if there are extra fees taken I have proof.
Really disappointed in turbo tax using a one star rating place to trust our refund with.
