Call their number and select the option to speak to a representative then request a call back. Then what you need to do is file a complaint with the BBB, consumer financial protection, and the office of the commissioner of financial regulation. So in essence after you file the complaint is with the BBB, mail the same complaint to the above and find the consumer regulation office in Pasadena California! Complain on them. Document everything. This sets the stage for you to properly sue these people. I finally got my check but I wasn’t playing with them. Log every call, every representative and all correspondence! You will get your money and some of they with hold it. This can easily go to small claims court and you can win!
