I am extremely disappointed in TurboTax. My refund went from $4000 to $70 . I have been using TurboTax for 8 years and have never been cheated before. I will be calling the IRS and speaking to someone for sure. I tried contacting TurboTax because I purchased the protection plan and I get no answer whatsoever. Very disappointed and I will definitely get an answer from someone. In a time when people are struggling, we put our trust in TurboTax and we are mislead and feel that our trust has been violated, it is just sad and wrong.
