After you file

I am livid right now my status on tgp says funded, fast cash advance and it's supposed to have been sent to my green dot account as of the 03-16. first i didn't opt for a fast cash advance i opted for direct deposit and till this moment i'm yet to get my $$$. I'm not sure what fast cash advance refers to i have tried several means to reach someone at tpg and it's like talking to a brick wall. I'm afraid i may have to file a law suit against turbotax and tpg if my money goes missing.