@ananemity wrote:
At this point it's like winning the lottery... I've been calling every day this week at 7 a.m. (as soon as the phone lines become open) and all throughout the day and even the very minute they open all I get is that the call volume is too high.
I realize this is anecdotal, but I've found that for me it was best to call the IRS just before closing time--about 6:58 PM. I figured a lot of folks would not call that close to closing, and that if I was one of the last to get into the queue, they would finish off all the people who were in the queue at closing time. And luckily, my hunch worked for me. Still had to wait about 25 minutes. I used a speaker phone and worked on other things while waiting.
