Santa Barbara Tax Products Group has held onto my refund since July 2021.
I cannot get in touch with SBTPG using the number listed on their website, I have reached out and have yet to hear anything back from them.
The IRS themselves has informed me that SBTPG still has my refund, instead of sending it back to the IRS.
What gives them this right without notifying me? Why is TurboTax using this company, and then not notifying the customers when issues arise?
What should I do next?
