Bradwh03241975
Returning Member

I'm wondering why 1/2 of my Child Tax credit is mising from my tefund ?

So I filed with GOOD OLD TURBO TAX even PAID$119 and All that ended up on my return and refund was the EITC. The other 1/2 of My Advance Child Tax credit $3,000  wasnt even on my return.  I have 2 kids ages 7 and 9 we got $3,000 in advance. So I even called the IRS and the agent I spoke with VERIFIED thaty wife and I are still OWED the $3000 and said something got screwed up on Turbo Taxs side. 

 

I SHOULD NOT HAVE TO WAIT 4 MONTHS for my other $3,000 AND HAVE TO file an amended return. ESPECIALLY when I paid$119 for stupid turbo tax deluxe that did nothing. i would like you guys to FIX THIS get my $ money ASAP or I'll just have to file an amendment with H&R and I will never use Turbo Tax again .