After you file

I haven’t received my check from them yet, and they have my money since 2/18

calling them is pointless, after 2 hours of being on hold they hang up on you. At this point I am going to police department and will file a fraud/ theft against this company and have them handle it from there. They have no right to hold our money and withhold/ hide information about it that is theft and should be punished by law. 
Will never again use their service.