i finally got to speak to someone after being on hold for an hr only for them to tell me that my refund is what the irs sent them. i have filed my taxes the same way for years with turbo tax and never had a problem until this year. my refund was almost 4000 and i only got 994 of that. i went on the irs website i dont owe any debts of offsets, called the taxation dept and i dont owe anyone so im just confused on how money disappears like that. people look forward to this money and for turbo tax to not care is beyond me
