Here are some thoughts. The communication from the IRS may have mentioned these possibilities.
Did your 2021 Federal 1040 tax return include a $1,400 Recovery Rebate Credit on line 30?
If you did not receive $1,400 for the third stimulus payment, the IRS may think that you were already issued the third stimulus payment. Did the communication from the IRS mention this?
At your IRS online account, you can find whether a payment was issued to you that you did not receive. You can also find this information on your tax transcript.
If you need to trace a payment that the IRS says has been issued to you, mail or fax a completed IRS Form 3911, Taxpayer Statement Regarding Refund.
Even a single taxpayer with no dependent children may have received the advance payments for the Child Tax Credit. These payments were issued between July and December of 2021 and were reported on IRS Letter 6419. Did the communication mention these advance payments?
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