After you file

How long did it take for you to get it from the day they say it was sent out to you. I'm still waiting on mine. I was told that it was supposedly printed on March 4th and sent out on March 5th so I should get in 5-10 business days from the day it was sent but I should  receive it on a Monday or Friday. I don't know if I should believe them because when I called March 10th they told me it was printed on March 4th and sent March 5th but when I spoke with them the day before on March 9th they said that it was still pending & how is it from one day to the next they said it was sent on March 5th.