This apparently happened last year in 2020. I opted for $30 to be removed from my refund to pay for Turbo Tax services and My refund amount was $2370 when I only received $1770. That’s $600 not $30. I placed a complaint with the BBB, I spoke to the IRS offsets department, I received my IRS transcripts request, and spoke to the IRS payer advocate and they all said it was not from them! Where’s my $600? Y’all started out little last year. I still haven’t received my refund this year and y’all have one acceptance date of 2/9/22 and tell me 2/10/22 on the phone so I don’t know why nothing reflects accurately. Y’all are causing a lot of problems for the IRS especially when they are so short staffed because of COVID. It’s time to break away from TPG if it’s solely them. I need help to receive my full payment rightfully so.
