After you file


@ Sydney8 wrote:

My refund was accepted by TurboTax for now 21 days and since the beginning, IRS check my refund never showed my status it shows no track record of my refund is it normal is Turbotax did really filed the tax return? I'm extremely confuse


Double-check that your efiled returns were indeed accepted.  If you used Online TurboTax, log in and go to the Tax Home and check the efile status.   If you used the desktop software, you can check with your desktop program.

 

If that confirms your return was accepted, here are some tips when using the IRS "Where's My Refund" tool:

https://www.irs.gov/Refunds

 

  • Be sure you have waited at least 24 hours after acceptance before using the IRS WMR tool.
  • Be sure you enter the correct SSN and filing status.
  • Be sure you are using only the Federal refund amount.   Do not include any state refund or any "total refund or net refund (Fed and State)" that TurboTax may have confusingly provided on a screen.  
  • Look at your actual Federal return to get the Federal refund amount, i.e., your Form 1040, Line 35a.
  • You can also try phoning the IRS refund hotline.  I've seen it work for some users when the WMR tool didn't.  800-829-1954

If it's been longer than 21 days, we can tell you how to try to speak to a customer agent at the IRS to see if you can learn anything.