Hidden fees!!!

I’ve seen a bunch of people having issues. I filed, my tax return was 292, after the “fee” it was supposed to be 272. 20 for my federal, and then 20 on my state.

 

HOWEVER, when I received my taxes, it was $117 because of “hidden fees”? This should have been stated up front or I would have never used these services. I see some people have received their money back to them, however I have called and called and called and have yet to get any kind of answer. After years of using turbo tax, this is the only time I’ve ever had an issue, however I cannot seem to get the help I need.