I filed my 2021 taxes in January 26, 2022. I received a confirmation that my $1,131 refund was accepted by both the state and feds within 2 days of filling. Then 3 weeks go by, then 4, then 5, then almost 6 weeks. I finally get an email from TurboTax stating that my refund will be directly deposited within 24-48 hours. I check my account and see a deposit from "TPG Products" for $178 on March 4th. Not knowing who "TPG Products" is I googled... Come to find out it's a 3rd party company that TurboTax hired to distribute refunds to their customers. I paid Turbo Tax $172 to file my taxes and I barely got that back...... NOT TO MENTION... I am missing $781 from my original APPROVED $1,131 return. I have no offsets and the amount was approved, so what's the explanation?! I emailed and called TPG multiple times to figure out where the rest of my refund is... No response.... Emailed and called TurboTax... No response. Now I see THOUSANDS of people dealing with the same issue. WHAT IS HAPPENING???! I have used TurboTax for years and have never had an issue until this year. I will definitely not be returning next year.
