@CarissaM yes they do. My check was returned back to them on March 2, 2022 from my bank due to it being closed & it's now the 10th. They will not even tell me when they're sending it out. 2 reps lied to me. The 1st was on 3/7 & she informed me my check was printed & would mail out either 3/10 or 3/11 when mail gets sent out. I called the very next day because I just wanted to be sure it would definitely be mailed out on a specific date & the 2nd rep told me my check hadn't been printed & to just keep trying back to see when it's be sent out. No date or anything. His excuse was that they have a lot of checks to print & mail, as if the bank you all use isn't capable of handling funds for such a large company. I even asked for a supervisor & he wouldn't transfer. That is very disheartening.
