They're definitely holding refunds. My refund was supposed to deposit to my bank acct, which was closed. Since I chose to pay my fees out of my federal return it went back to the SBTPG bank. My check was returned the same day & every time I check the website, call the both the automated line & speak w/customer service they are unable to say when my check will be mailed to me. They won't even give a time frame on how long it usually takes. What type of financial institution can't provide a date for when your funds will be sent/available? This is very suspicious.
