@HannahNC73
On this public forum, we do not have detailed information about refund processing.
First, have you checked the IRS' Where's My Refund website? It may have information about a correction or an offset. For more details on why your refund could be less than expected, please see this Help Article. If you need to reach out to the IRS directly, please see the information below:
IRS: 800-829-1040
Hours: 7 AM - 7 PM, local time
Monday-Friday
- Listen to each menu before making the selection.
- First choose your language. Press 1 for English.
- Then do NOT choose the first choice re: "Refund", or it will send you to an automated phone line.
- Instead, press 2 for "personal income tax".
- Then press 1 for "form, tax history, or payment".
- Then press 3 "for all other questions."
- Then press 2 "for all other questions." It should then transfer you to an agent.
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