maeb
Level 2

Incorrect refund

I've tried calling TurboTax multiple times throughout the past few weeks I've never gotten through to anyone I always get stuck on the automated message or they hang up while I'm on hold I filed through the TurboTax app on my phone I have screenshots showing that my federal was accepted for $1,381 I only got $233 back, I have emailed multiple times I've got no response. Also I definitely don't have onset fees a child or any of that so they should not be taking anything out this is like my second year filing I have nothing they should be taking that out for