I have been a loyal user of Turbo Tax for the past 4 years and have never had an issue receiving my money . I was supposed to receive a certain amount and received $1649 less . I called turbo tax , who told me to call the IRS , where I was connected to see if I had offsets (which I do not), and then stood on hold unable to connect to an actual representative. Where exactly did my money go and how come I waited so long to receive barely anything ? Will i be able to get the rest of my money ?! Please help !
