yanzi
Returning Member

how to fix an error for 2021 desktop

I used Turbo Tax 2021 desktop to e-file my tax return and received email that "Your 2021 California LLC Filing return was rejected". It asked me to sign in to TurboTax and click "Fix the error". I signed with my account but find no fix error button. I also didn't find any filed documents. I tried to switch my desktop to Turbo Tax online. However, I couldn't enter my license code. It said my license was connected to another account, while I only have one Intuit account. And in downloads, it shows "TURBOTAX DESKTOP STATE RETURN CA TAX YEAR 2021 E-FILE".

What should I do? How can I fix the error?