Hi I filed my taxes on 2/2/22 and I selected the refund in 21 days. we are now over a month and I still have not heard anything. I called turbotax and the guy kris I spoke to said that I need to contact IRS. I did that and they told me I would need to contact turbotax. I called turbotax again and all I got was excuses and NO ANSWERS to where my refund is. The rep was just saying I understand and you just have to be patient and wait. I said well I have filed with you for years and this has never happened. He then said maybe I have a offset which I had already checked prior to and I don't have ANY offsets. I would like to know where my money is and I expect to get answer instead of excuses. I could see if I was the only one but this is happening to thousands of people and its only the ones who filed through turbotax. if turbotax doesn't make this right I will say you will lose a lot of business next year. Make this right. there are families who have struggled all year due to cover and this is money to help with bills and living expense and y'all holding our money making things worse!!
