Apparently I used the online version at $39.00. As a result I not only have no access to the FILE tab, but my records from previous years, 2014 through 2020 were not transferred.
When I realized my error in selecting the less expensive program I emailed Turbo Tax twice asking to return to our tried and true.
There was no response.
I have downloaded my State's return form directly and will file directly now that I understand Turbo Tax' new approach.
Hugely disappointing. Mary C. West
