HeatherPLO
Expert Alumni

After you file

If you received an offset or correction from the IRS, you will need to speak with them directly to get this resolved.  For more information on this, please see the Help Article here.  

 

To reach out to the IRS directly, please try the below steps:

 

IRS: 800-829-1040  

Hours: 7 AM - 7 PM, local time 

Monday-Friday

  • Listen to each menu before making the selection.
  • First choose your language. Press 1 for English.
  • Then do NOT choose the first choice re: "Refund", or it will send you to an automated phone line.
  • Instead, press 2 for "personal income tax".
  • Then press 1 for "form, tax history, or payment".  
  • Then press 3 "for all other questions."
  • Then press 2 "for all other questions."  It should then transfer you to an agent.
**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"