Turbo Tax gave me less than a 1/3rd of my return.

hi so I’ve seen a lot of people not getting their full tax returns and I checked my bank account and it looks like I only got a third of my tax return that was anticipated. I ended up calling TurboTax multiple times trying to talk to a admin to figure out what was going on with the rest of my return, I was put through three separate times to talk to an actual person in which as soon as I told my name I got hung up on. I have tried to reach out to multiple phone numbers and I cannot contact an actual human being to assist me. The return amount that I was anticipating is not even close to what ended up in my bank account, please if someone can help me get the rest of my tax return or figure out what is going on. I don’t have children I haven’t taken out any loans there shouldn’t be anything on my account that should have that much money taken out. please if someone can assist me, this is peoples money that everyone is messing with and it isn’t right that anytime I try to talk to someone human TurboTax or Inuit that I get hung up on or no assistance what so ever.