@elizabethfnsc
There could be a few reasons why your refund was less than expected. It could be due to an offset or a correction they issued. We wouldn't be able to answer on your specific situation on this public forum, however, please see the Help Article here for more details.
The best way to obtain more information would be to call the IRS directly. Please see the instructions below on how to get in touch with an Agent:
IRS: 800-829-1040
Hours: 7:00 AM - 7:00 PM, local time
Monday-Friday
- Listen to each menu before making the selection.
- First choose your language. Press 1 for English.
- Then do NOT choose the first choice re: "Refund", or it will send you to an automated phone line.
- Instead, press 2 for "personal income tax".
- Then press 1 for "form, tax history, or payment".
- Then press 3 "for all other questions."
- Then press 2 "for all other questions." It should then transfer you to an agent.
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