To whom it may concern,
I filed my refund and had the fees taken out from Turbo Tax. I used the deluxe version and never upgraded. I filed Married-Filing joint with my wife.
We got accepted for $4779.00 from federal.
Today I got a deposit from SBTPG LLC for $1857.00
The difference is way too large for any fees because they were already taken by Turbo Tax. I know for a fact that there is a mistake and I’m aware that this is happening to many people.
The IRS can’t help because it’s been past 21 days since I filed electronically. I would really appreciate some help as soon as possible because we have some important plans that would be ruined if we don’t receive the amount we earned and qualified for.
I appreciate any effort in helping us get this right.
