Yes u can contact them. I have called a million times lol just be patient, call the number enter the info they ask and then after wait and don’t do anything even when they ask. Then it will ask to speak to a rep press 4. Do that. It will ring then it will ask to have them call back press 1. Do that and then it was ask if the number you are calling from is the number to call back and press 1. It may take hours but they will call you back. Hope this helps
