Filed on 01/28/22 got accepted both state and federal immediately after. NO emails stating any errors, no mail, etc. Set up my fees to be deducted from my return as I thought it would be easier. Got a DDD from the IRS for 03/07/22. State went to the same account perfectly fine no issues. Called IRS to see where my refund was at it's been sent to my bank since 03/02/22 and it was past the 5 day wait. They said they have the wrong account number? Even though my 1040 I filed with SBTPG and TT are both the exact account number I gave the IRS rep. Someone in SBTPG is holding these refunds hostage. They took their cut of the fees and it says funded on my account on their website. I can not track my refund on their phone number because it says "unusual activity" even though no one informed me of this or emailed me. I can use my social to log into their website but I can't verify on their identity link they claim I have to do. Have sent several case emails just to have them closed or sent back the same preautomated message. Filed a complaint with the BBB and no surprise the business has not replied yet. They need to be held accountable and Turbo Tax needs to fix this issue! I paid them almost $200 to do my taxes correctly and I now am having to beg and go through hoops to get my money! After 8 years I will never use TT again. I'm informing everyone of this too!!
