I have called Turbo Tax twice in the last week to find out what is going on with my federal refund. Today I got the phone number for the bank and called. It is an automated system and will not let me talk with a representative. I am frustrated beyond how long the process has taken for this bank to give me my refund. My money was released on Feb 9th and it is March 8th and still no money direct deposited into my account. I went on the banks website to put in my information to clear up where it is in the processing stage and they claim they haven’t received it. What is the next step because calling them and checking the website is not it?????
