First, your return would have to be changed to match the IRS return that was changed and is now the original. Then TurboTax can help to make the amendment from the latest figures on the tax return (IRS figures).
You may want to contact the Taxpayer Advocate Service (TAS). They are in place to assist in situations where you are unable to obtain resolution on your own.
- You can click here to begin: TAS Qualifier Tool. or
- Submit a request for assistance - Form 911 Request for TAS Assistance (instructions are included)
- Locate the local TAS Office for your area
This will get the process started for you. It's not going to be a fast process because they are handling a large volume at this time.
If you do not hear from TAS within one week of submitting Form 911, contact the Taxpayer Advocate office where you originally submitted your request. Incomplete information or requests submitted to a Taxpayer Advocate office outside of your geographical location may result in delays.
Just to be certain, you can contact the Social Security Administration (SSA) to confirm the name, birth date and social security number (SSN) of your dependent. The SSA and IRS exchange information regularly.
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