wingking01
Returning Member

Refund Deposited, but Bank Has No Record of It?

I had to use TurboTax Deluxe to submit my return. I assume because of the student form my university had given me. TurboTax predicted I would receive my return on March 5th, so I didn't bother to look until then. When it wasn't in my account,  I checked the "Where's My Refund" tool and discovered that it was deposited in my bank account on February 24th. Startled, I called my bank. They told me they had no record of this deposit anywhere on their end.

 

I went to check the bank information I had given TurboTax, and it was all correct.  All of the IRS lines are too busy to even accept my call to put on hold, and I cannot find a way to get past the automated bot when I try to call TurboTax. 

 

What do I do? :(