@ Anyaowens wrote:
It’s said my check was deposited in my bank account on 3/2/22 but the bank said they ain’t seen it so can you tell me where I can find my check at and yes I used turbo tax
So this IRS WMR tool says the funds have been sent?
https://www.irs.gov/refunds
You said you used TurboTax, but you didn't say whether or not you chose to pay any TurboTax product fees out of your Federal refund. If you did use that feature to pay your TurboTax fees, the funds go first from the IRS to a temporary account at an intermediary bank where the fees are subtracted. Then that intermediary bank sends the rest of the funds on to your bank (or card.) If you used that method to pay fees, and if the IRS has actually released the funds, you can check on the funds at the level of the intermediary company (SBTPG).
If that's your situation, then you can use the SBTPG refund lookup tool. Choose the "For taxpayers" portal at:
https://www.sbtpg.com/
SBTPG has a phone contact page at the following link. It also shows their business hours. Even when they are closed, you may be able to get automated info, or you can log in as above.
https://help.sbtpg.com/hc/en-us/articles/230084587-Contact-Information
