If you received a correction or an offset from the IRS, you will need to reach out to them directly for further assistance. Please see the Help Article here for more details in regards to refunds being less than expected. Also, to reach out to the IRS directly, please see the instructions below:
IRS
IRS: 800-829-1040
Hours: 7 AM - 7 PM, local time
Monday-Friday
- Listen to each menu before making the selection.
- First choose your language. Press 1 for English.
- Then do NOT choose the first choice re: "Refund", or it will send you to an automated phone line.
- Instead, press 2 for "personal income tax".
- Then press 1 for "form, tax history, or payment".
- Then press 3 "for all other questions."
- Then press 2 "for all other questions." It should then transfer you to an agent.
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