Hey everyone, its me again
Heres a new update for my saga
On March 1 after being told nobody actually requested a trace number on Feb 22nd ( even though they said they did), they said they set up another request for a trace and to call back in 48 hours. 48 hours later im told it takes 3-5 business days.
So today on business day 4 I called back - They asked ME for the request number. Nobody told me a request number, they set it up they should have it. SBTPG stated they can not do anything if I don't have that number 🙂 ........
I personally have received the infamous trace number from the receiving bank and am on hold again. Maybe I'll reach some sort of conclusion soon.
Zero help from Turbo Tax and Zero help from SBTPG. Wonderful products. Looks like this was my last year using Turbo tax after 9 years.
