After you file

I thought I could be the only one with this issue. Never thought this could happen through TurboTax, been a customer for 7 years. Had the same issue with TPG I had to make payment through my refund and notice I’m short more than $1000 short. This is something that need to be corrected and have yet been able to see my full refund. I called and was told to call the IRS already did and I don’t owe them anything.