HeatherPLO
Intuit Alumni

After you file

@jafriedy

 

You are stating that the information sent over to the IRS from your TurboTax return was incorrect?  

 

The best place to start is to reach out to the IRS to confirm your refund was Rejected and sent back to the IRS.  To reach out to the IRS, please follow the below instructions:

 

RS: 800-829-1040  

Hours: 7 AM - 7 PM, local time 

Monday-Friday

  • Listen to each menu before making the selection.
  • First choose your language. Press 1 for English.
  • Then do NOT choose the first choice re: "Refund", or it will send you to an automated phone line.
  • Instead, press 2 for "personal income tax".
  • Then press 1 for "form, tax history, or payment".  
  • Then press 3 "for all other questions."
  • Then press 2 "for all other questions."  It should then transfer you to an agent.

 

 

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