@ 1fasttrucker wrote:
how do i get a copy of my 2020 tax return I filed with turbo tax it is not pre populating
Did you use Online TurboTax last year and this year? If so, if you are in the same online account, then the 2020 info should have transferred into your 2021 return automatically. So you may not be in the right account. I'll tell you how to troubleshoot below.
NOTE: If you used desktop software (CD/download) for your 2020 return, then only you will have the *.tax2020 data file. A desktop return will not be in an online account.
Log in and go to the Tax Home. Scroll down the Tax Home page to the section "Your Tax Returns & Documents." Expand that section and choose the tax year 2020. Then you can choose to "Download/print the PDF"or get the *.tax2020 data file if you want to transfer it into 2021 desktop software.
If there's no evidence of the prior online return in that section "Your Tax Returns & Documents", then you likely have multiple accounts and signed into the wrong one. Many people end up with multiple accounts without realizing it.
You can have up to 5 accounts that use the same email address for notification purposes. A User ID may be an email address, but it doesn't have to be. It might be only part of an email address, or it can be anything at all.
To get a list of your User IDs, reset password, and recover account access, etc., you can use the tool at the link below. When using the Account Recovery tool, try using your phone number first if you can still access it. After that, if necessary, then run the tool on your email address(es) you can access.
NOTE: Before running the account recovery tool below, log out of all Intuit accounts including this user forum, or you might end up in a loop. Then clear your browser Internet cache, close your browser, then reopen it, and go to the link below. You may wish to copy this link so you can paste it into the new browser session.
https://myturbotax.intuit.com/account-recovery
If still no luck after running that on your phone number you can still access and email address(es) that you can access, here's another method:
Go back to the tool again, but this time leave the data field blank, scroll down a bit, then choose the small blue link that says "Try something else", and it will look you up by SSN and other parameters.
