auplater
Returning Member

Bait and Switch

On February 28, 2022 I used TurboTax Premier to file federal and state taxes.  When I got to the payment screen, the charges came up as $99 instead of the $69 for Premier that I used and was recommended to use by you.  Why did I have to pay $99 instead of  $69 as advertised on the website? I figure you might like to resolve this before I go online and issue a bait-and-switch severely negative review on Facebook, Wall Street Journal, FTC, etc..... you get the picture.
 
I've been a 20+ year user of your product, but this crap sucks!!