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After you file
@Torilucas2333 Yes I finally received it in my bank. I spent 8 hours on the phone, this message board, and reading up on @longhorn8847 and others messages. I called SBTPG and finally got ahold of a person after a 3 hour wait. They acknowledged my funds had been on hold for 7 days, IRS had sent the money Feb 24th. They didn't say why but assured me it would be resolved and early the next morning it hit my account. So overall, it was a week late but very concerning when you're used to getting your refund a day or two after the IRS says it's been sent to your bank. And I was even more concerned when the automated system at SBTPG said my account had suspicious activity, and then the website I was directed to to verify ID didn't accept my SSN. I began to get concerned I had identity theft or the money went to the wrong account (even though I verified my account many times in the filing and it was correct). All I can suspect is there was some glitch holding things up, but it all got straightened out in less than 24 hours once I finally spoke with a person at SBTPG. If your issue is like mine, your best bet it calling SBTPG. It will be a long wait, expect a few hours. Hope it helps.