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E-file Will Not And Can Not Work for me. How Do I get my $25 back from Intuit?
I paid $25 to Intuit to e-file my state tax return, at the same time I e-filed my Federal return.
I subsequently received a message saying my federal and state returns were both rejected.
Upon checking, it was because my 2020 AGI did not match that which the IRS had on record. I went to the IRS to get a return transcript, only to find that my 2020 Federal return has not been processed yet. Therefore, there is no AGI on record; there is no number to match.
I subsequently mailed my returns.
Now, having paid $25 to e-file, and the e-file being unsuccessful, how do I get the $25 that Intuit charged for state e-filing back from Intuit?
March 4, 2022
2:51 PM