HeatherPLO
Expert Alumni

After you file

@robinjade3

 

You might have had an offset or correction.  Did you reach out to the IRS or to TurboTax agents?  You would need to reach out to the IRS for more assistance with this.  Please review this Help Article for more information.  Also, to reach out to the IRS, please see the steps below:

 

IRS: 800-829-1040  

Hours: 7 AM - 7 PM, local time 

Monday-Friday

  • Listen to each menu before making the selection.
  • First choose your language. Press 1 for English.
  • Then do NOT choose the first choice re: "Refund", or it will send you to an automated phone line.
  • Instead, press 2 for "personal income tax".
  • Then press 1 for "form, tax history, or payment".  
  • Then press 3 "for all other questions."
  • Then press 2 "for all other questions."  It should then transfer you to an agent.

 

 

 

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