@MoniqueLO_ What if your paychecks were not being posted to your account because of a 3rd or 4th party not doing it? You rely on those, don't you?
This is a generic answer you give everyone. No one can reach the bank or Turbo Tax about this. I can not believe that for 20 years I have paid all fees to Turbo Tax and others upfront so there was never a 3rd or 4th party in between my refund and me! The one time I get lazy and think 'no, this is a credible tax service'... here I am again, for the first time in 20 years... fighting to get our refund from 3rd and 4th parties who are keeping our refunds, storing up interest, and perhaps just stealing it all together! I've filed a claim at BBB. I suggest all do the same. I will look into filing a claim with both my state and the state of California's Attorney General after I post this.
