I went ahead and filed a BBB complaint. I called them this morning and they were no help. He just said he didn't know why there is a hold or what caused it. He stated they received our license pictures and are processing them, and to call back Monday. I asked if we will receive our money via direct deposit or check and of course no answer for that. So BBB it is. Someone needs to be held accountable for all of the issues we all are having.
