After you file

I’m pretty sure they lied about direct deposit because mine was suppose to be refunded via direct deposit and when I called it said it was coming as a check and when I asked why they said because they no direct deposit information was sent. I then called them out on the lie because as we spoke I was looking at my refund status on SBTPG website and it showed the last few digits of my banking info proving they had it. They then said they had no idea then that’s just what was written in the system.