After you file

Not yet but I believe it will at the end of the day. After getting caught in some wierd loop while attempting to submit digital documentation of my driver's license for verification, I was finally able to get the whole situation in front of a customer service rep who emailed me back and sent me a link to send all documentation to them for personal review, then I am supposed to receive response within 24-48 hours. I'm still in the 24-48 hour period so I will update here with the resolution once I know what it is either way. As far as the issue being due to multiple usernames for my account, that is exactly what the issue was I'm almost certain. You were on point with that, and thank you btw