I filed an amended tax return for 2020. The IRS shows they received it on 11-9-2021. I have been checking the status online. Yesterday I checked as normal only to see a take action message to call the phone number [phone number removed] ext 623. I called six times yesterday, but no one was available and my call was ended. I tried this morning at 7:13am as they don't open till 7:00am. Got the same message, too high call volume, try back or check online, hung up on. Really? 13 minutes after they open? I am assuming that is the standard line since they are so far behind processing from 2020 and now they have new returns for 2021 coming in. I am also assuming I got the notice because it is taking so long to process, but how do I know unless I can talk to a real person? What is so frustrating is because of the message I can no longer check the status of my amended return online. Which was their recommendation! Talk about a catch-22. Do I keep beating my head against the wall trying to call them over and over again or just wait?
